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FAQ at Sheridan Grove Recovery, Aurora, Colorado

FAQ

Have questions about rehab? We have answers. We can help you reclaim your life.

For families, patients and referral partners

Visiting, arrival & practical information.

Visiting hours

When is visitation at Sheridan Grove Recovery?

Family Day visitation is held on Fridays from 3:00 to 4:45 p.m. Each patient may have up to two visitors at a time.

When does a patient become eligible for visits?

Patients become eligible for visitation after completing a 10-day blackout period.

Who can visit

Who can visit, and how are visits scheduled?

Visits are scheduled through the patient's counselor. Every visitor must be approved and have a valid Release of Information authorization on file, and patients may also coordinate their approved visitors with their counselor. Visitors must be at least 18 years old. Visitors sign in, agree to protect other patients' privacy and wear a visitor badge. Bags and items may be checked.

Can visitors bring their phone inside?

Cell phones should be left in the visitor's vehicle whenever possible. Phones brought inside must be secured in a designated locker during the visit and will be returned afterward.

Can visitors bring pets?

No. Pets are not permitted on facility property.

Visitor parking

Where do visitors park?

Visitors may park in the onsite parking lot or use available street parking. Do not park in the circle drive. It is a designated fire lane and must remain clear.

Arriving for treatment

Where do patients park when they arrive for treatment?

Patients must use street parking. Do not park in the circle drive. It is a designated fire lane and must remain clear.

What to expect

Belongings pickup

Where can personal belongings be picked up?

Personal belongings may be picked up from the Intake Office in Building A during regular business hours.

Pharmacy

Which pharmacy does Sheridan Grove Recovery use?

Sheridan Grove Recovery uses Continued Care Pharmacy, 4704 N. Harlan St., Suite 150, Denver, CO 80212, 888.277.2132.

Questions about a visit

Who do I contact with questions about a visit?

Our visiting page has the full visiting details, including who to contact about a visit.

Visiting page

We understand the confusion and uncertainty that often accompany the first steps toward recovery. That’s why we wish to offer clarity, reassurance, and helpful answers to some of the most common questions we receive. Whether you’re considering treatment for yourself or someone you love, our goal is to provide meaningful addiction resources that guide you forward. From understanding treatment options to knowing what to expect, we want you to feel supported every step of the way.

Ready to start fresh at Sheridan Grove Recovery?

Take the brave step. Call 303.268.2987 today for compassionate, evidence-based addiction treatment. We’re here to help you reclaim your life.

Questions, answered

Frequently asked questions.

What kind of addiction care does Sheridan Grove Recovery provide?

We offer three main services: medical detox, residential treatment, and medication-assisted treatment (MAT). We also offer an aftercare program to help clients maintain their sobriety after they finish treatment.

Where is Sheridan Grove Recovery located?

Sheridan Grove Recovery is located at 2000 South Blackhawk St. in Aurora, just outside of Denver. We're in Aurora, just outside Denver, in a calm space set up for healing.

How long does treatment last?

The exact length of stay depends on individual progress, clinical recommendations, and your personal goals.

Do you treat co-occurring mental health conditions?

Yes. We offer integrated treatment for co-occurring disorders such as depression, anxiety, PTSD, bipolar disorder, and more. We treat addiction and co-occurring mental health conditions together rather than separately.

Is medical detox safe?

Detox at Sheridan Grove Recovery is medically supervised, with nurses on site 24/7. We help you safely withdraw from substances like alcohol, opioids, benzos, and stimulants using FDA-approved medications, when appropriate. Your safety and comfort are our top priorities.

What is MAT, and how does it work?

Medication-assisted treatment (MAT) uses medications like Suboxone, buprenorphine (Subutex), or Vivitrol alongside therapy to help reduce cravings, stabilize your recovery, and prevent relapse. MAT is customized based on your needs and the substance you’re withdrawing from. This support helps clients engage more fully in the therapeutic process.

What therapies do you use in treatment?

Every therapy program is designed to support you as a multi-faceted human with diverse needs.

Is family involved in the treatment process?

Addiction affects the whole family, not just the person who is struggling, so family therapy and communication strategies are available as part of treatment. We help you and your family communicate with compassion and build the tools for healthy family dynamics. Family programming runs every week for family members and other support people, and family can join once you've signed a release of information. A family session with your clinician can be arranged on request, in person or virtually.

Will you tell callers I'm here?

No. Staff won't confirm that anyone is a patient without that person's written authorization.

Can my family get updates?

Only with your written consent naming who can receive information and for what purpose. A general consent doesn't cover family; you sign a specific consent for each person. In Colorado, you can also name a designated representative — a family member, guardian or other trusted person — to take part in decisions about your care and discharge planning. You can withdraw that at any time.

What insurance do you accept?

addiction treatment should be available to anyone in need of it. That’s why we proudly accept Medicaid and commercial insurance. Our admissions team can help verify your benefits and explore payment options.

What should I bring to treatment?

Bring the essentials: comfortable clothing (shirts, pants and shoes are worn at all times), toiletries, necessary medications and any approved medical documentation. Sealed snacks are welcome, and laundry detergent is provided. You can also bring a journal to help you process your experience and a book for downtime. Our admissions team will provide you with a full packing list before arrival.

Staff store these securely during your stay:

  • phones, laptops, tablets and other devices with cameras
  • wallets, purses, credit and debit cards, and cash
  • lighters

These items aren't allowed:

  • anything containing alcohol, such as perfume, cologne and some lotions
  • aerosols
  • razors, nail clippers and other sharp items
  • nail polish and mirrors
  • hair dryers and flat irons
  • candles
  • energy drinks and pre-workout
  • glass items
  • refillable vapes
  • anything not in its sealed original packaging

Clothing with drug, alcohol, gang or explicit themes isn't allowed. If you're missing something, that's not a reason to stay away — tell admissions and they'll help you sort it out.

Can I bring my phone?

Yes. Phones, laptops, tablets and other devices with cameras are stored securely during your stay to protect everyone's privacy. Calls with people you've authorized are scheduled around treatment activities.

Can family send mail or drop things off?

Yes. Family and friends can send mail and packages or drop items off. You open your own mail and packages, with staff present to check for anything that isn't allowed.

Can I bring my own medications?

Yes. Bring them in the original, labeled packaging. At admission the attending provider reviews everything you bring, including vitamins, supplements and over-the-counter products, and decides what continues during your stay.

Can I smoke or vape?

Yes, at set times in designated areas, with staff supervision. Your nicotine products are stored securely between those times, and lighters stay with staff. Refillable vapes and vape juice aren't allowed.

Can you meet dietary needs?

Yes. A registered dietitian approves the menus. Gluten-free, diabetic, lactose-free and vegetarian options are available, and you can ask for an alternative at every meal. Cultural and religious needs are accommodated.

Is help available for language or disability needs?

Yes. Language assistance is provided for people with limited English, and reasonable accommodations are made for disabilities. You can ask out loud or in writing, and staff will help.

What substances do you treat at Sheridan Grove Recovery?

We treat a wide range of substance use disorders, including addiction to alcohol, opioids (like heroin and fentanyl), benzodiazepines, cocaine, methamphetamine, marijuana, and prescription medications. Treatment plans are personalized to each client's needs and substance use history.

What if I’ve been to treatment before?

You are not alone—and there’s no shame in it. Many people require multiple treatment experiences before achieving lasting sobriety. At Sheridan Grove Recovery, we meet you without judgment and build on what you've already learned to help you move forward with confidence and resilience.

How soon can I be admitted?

We offer 24/7 admissions and work quickly to get you the care you need. If you're in crisis, call or text 988, or call 911 if you're in immediate danger. When you're ready for detox, our team can help coordinate a fast, compassionate intake.

Is there a minimum age?

Yes. Patients must be 18 or older.

Do you accept pregnant women?

Yes. Sheridan Grove Recovery accepts pregnant women, and pregnant women are prioritized for evaluation. Before admission, our admissions team talks through the medical information our clinical team needs to plan safe care for you and your baby. If you have an OB provider, care is coordinated with them throughout the stay, and when opioid use is involved, medication treatment is used where indicated.

Can couples go to treatment together?

Yes. Couples can enter treatment at Sheridan Grove Recovery together. Each person receives their own individualized treatment plan.

What happens after treatment?

Discharge planning starts at admission. A member of your care team offers to meet with you every week to plan what comes next. Before you leave, the team identifies your next level of care, makes referrals and schedules follow-up appointments when possible. They also work to keep your medications going so care isn't interrupted. Before you leave, you receive a written discharge plan.